Shipping policy

Last updated: September 8, 2026

Dispatch within 3 business days

Under The Hood Nation LLC dispatches orders placed directly at uthnation.com within 3 business days of receiving a completed order, including the required delivery details and payment authorization. Dispatch means handing the package to the shipping carrier, not creating a label or delivering the order to you.

Delivery time and shipping charges

Carrier transit time is additional to the dispatch period. Review the delivery information for your selected shipping option before paying. Delivery estimates are not guaranteed arrival dates unless a guarantee is expressly offered for your order.

Available destinations, shipping services, and charges depend on the delivery address and options offered at checkout. The buyer pays the shipping charge shown before payment. Any free-shipping offer displayed at checkout applies according to its stated conditions. Shipping charges are separate from the product price and applicable taxes.

Delays and unshipped orders

If we cannot dispatch within the promised time, we will notify you and provide the delay or cancellation options required by applicable law. When cancellation requires a refund, we will promptly return the amounts due, including shipping charges for an entirely unshipped order. We will not substitute store credit or an exchange for a refund you are legally entitled to receive.

Carrier delays or changing estimates do not remove your applicable delivery, cancellation, or refund rights.

Address changes and delivery problems

Check your delivery address before placing an order. For a correction, contact support@uthnation.com promptly with your order number. We will explain what can be changed before dispatch and any additional charge requiring your approval.

If an order is missing, damaged, incomplete, or contains the wrong item, contact us with your order number and a description of the issue. Photos of damage or packaging can help when available. We will investigate and explain the appropriate remedy. A carrier's delivery scan does not automatically end your right to raise a delivery problem.

Returns and exchanges

See our Returns and Exchanges Policy for return eligibility, time limits, return instructions, and shipping-cost responsibility. Contact us before mailing merchandise.

Contact

Under The Hood Nation LLC
Email: support@uthnation.com
Telephone: (661) 379-0034
Business mailing and merchandise-return address: 13061 Rosedale Hwy, Ste G - 517, Bakersfield, CA 93314, United States.

This policy applies to direct-store orders. Marketplace orders follow the delivery terms shown for those purchases and applicable buyer protections. Nothing here limits rights or remedies that cannot lawfully be limited.